Contact Us

How may we help you?

Please e mail us with questions, concerns or to schedule a free * TCM skin care and lifestyle consultation by chat or Skype.
* free with $65 purchase.

Chat with us live via our Chat feature!

Call us at 703 951 SKIN (7546) to leave a message. We will reply within 24 hours, usually much sooner.

703 951 SKIN (7546)

info@qiformularie.com

Shipping/delivery questions?

  • Orders $100 or over ship free.

  • We ship USPS within the United States.

  • Shipping rate is $7.90 within the continental US.

  • Delivery expected in 2-3 days if ordered before 3pm Eastern Time.

  • Shipping rate is $22 to non-contiguous US.

  • Delivery expected in 7-10 days if ordered before 3pm Eastern Time.

Returns/Exchanges

We are happy to refund or exchange any product you’ve received incorrectly, either by your mistake or ours! Please send us an email notifying us of the issue. Return to us within 30 days in unopened condition. If the error was ours, we will of course pay for return shipping.

 

To Track your Package Please CLICK HERE

For Delivery Outside the US please contact us for shipping rates.